Terms and Conditions


In these Terms:

  • a – “Purchaser” means the purchaser of the Goods
  • b – ’Goods” means any medical goods and services supplied by Solasta Life.
  • c – “Grantor” means the grantor of any security interest in the Goods, and is usually the Purchaser
  • d – “Warranty Period” means the warranty period for the goods being in accordance with the manufacturer’s warranty period.

Nothing in these Terms shall be read or applied so as to exclude, restrict or modify or have the effect of excluding or modifying any condition, warranty, guarantee, right or remedy implied by law (Including the Competition and Consumer Act 2010 (Cth)) and which by law cannot be excluded, restricted or modified.


  • 2.1 – The Goods and all other products and services sold and/or provided by Solasta Life are sold on these Terms
  • 2.2 – These Terms (which may only be waived or am ended in writing and signed by Solasta Life) shall to the extent of any inconsistency prevail over all and any terms or conditions of the Purchaser’s order.


Unless previously withdrawn, a quotation from Solasta Life is open for acceptance within the period stated on the quotation or, where no period is stated, within thirty (30) days after the date shown on the quotation. A quotation does not constitute an offer to sell and/or provide Goods but is an invitation to treat only. Solasta Life reserves the right to refuse any order based on its quotation within seven (7) days after the receipt of a Purchaser’s order. A contract shall be formed between Solasta Life and a Purchaser on the acceptance by Solasta Life of a Purchaser’s order and not otherwise.


  • 4.1 – All prices quoted are exclusive of all taxes, insurance and transport which shall be the sole responsibility of the Purchaser, unless otherwise agreed in writing.
  • 4.2 – Prices for Goods will be charged at: the price stated by Solasta Life on a non-expired quotation; or where
    there is no quotation, the pricing ruling at the date of dispatch.


  • 5.1 – The Goods shall be deemed to be delivered to the Purchaser at the time the Goods arrive at the Purchaser’s premises. Solasta Life may arrange for transport of the Goods to a destination nominated by the Purchaser and the cost of such transport shall be added to the price of those Goods.
  • 5.2 – Goods are at the Purchasers risk from the time of delivery. The Purchaser shall be responsible for arranging any insurance over the Goods after delivery.
  • 5.3 – Solasta Life shall not be liable for any loss occasioned by delay in delivery of and/or the procuring of Goods, whether consequential or otherwise.
  • 5.4 – If the Purchaser disputes proof of delivery. details of this dispute must be provided in writing to Solasta Life within seven (7) days of delivery.


Solasta Life’s terms of payment are thirty (30) days from the date of the relevant invoice, unless otherwise stated on such invoice. Solasta Life reserves the right to require payment with the order or satisfactory evidence of the ability of the Purchaser to pay for the Goods ordered by the Purchaser. Interest at 10.5% is pay able on amounts which are more than thirty (30) days overdue.


Title to Goods

  • 7.1 – Title to the Goods remains with Solasta Life until all monies owing to Solasta Life on any account have been paid or title to the Goods is vested in some other person by operation of law
  • 7.2 – Until title to the Goods passes, the purchaser shall keep the Goods free from any charge, lien or other encumbrance.
  • 7.3 – Until title to the Goods passes, the Purchases shall:
    • a – Hold the Goods on a fiduciary basis as bailee for Solasta Life
    • b – Keep the Goods separate from all other goods in its possession and marked in such a way that the Goods are clearly identified as the property of Solasta Life.
    • c – Upon request delivery up the Goods (or such part of them that have not ceased to be in existence or resold) to Solasta Life (for which purpose Solasta Life employees or agents may enter the Purchaser’s premises) and the Purchaser is obliged to deliver up the Goods if so directed by Solasta Life in accordance with the enforcement procedures outlined in Chapter 4 of the Personal Property Securities Act 2009 (Cth): and
    • d – Not intermingle any sums the Purchases receives from any sale made by it or on its behalf of the Goods and shall hold such sums as trustee on behalf of Solasta Life and account fully to Solasta Life for such sums promptly as and when required by Solasta Life.

In addition, the warranty coverage does not apply to defects caused by the supplied Goods being subjected to the following; unauthorised modifications or connections, unauthorised opening or repair, repair by use of unauthorised pans, accident, force majeure, or other acts beyond the reasonable control of Solasta Life.


  • 8.1 – The Purchaser as Grantor, grants to Solasta Life, a security interest(s) in the Goods under the Personal Property Securities Act 2009 (Cth). If applicable, this security interest(s) will be a purchase money security interest(s).
  • 8.2 – The Purchaser and Grantor (if different) acknowledge that Solasta Life may register the said security interest(s) in the Goods, at its discretion.


  • 9.1 – Solasta Life warrants all Goods sold by it will be in accordance with the relevant manufacturer’s specifications.
  • 9.2 – Solasta Life Goods come with guarantees that cannot be excluded under the Australian Consumer Law. The Purchaser is entitled to a replacement or refund for a major failure. The Purchaser is also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.
  • 9.3 – Solasta Life will, at its option either repair or replace any defective Goods or parts thereof with a new or remanufactured equivalent during the Warranty Period at no charge to the Purchaser for parts or labour.
  • 9.4 – The warranty described in this clause 9 shall be the sole and exclusive warranties granted by Solasta Life and shall be the sole and exclusive remedy available to the Purchaser in addition to the rights and remedies of the Purchaser under a law in relation to the Goods to which this warranty relates.
  • 9.5 – All implied warranties are limited to the Warranty Period.
  • 9.6 – No other person or entity is authorised to make any warranties other than those described in this clause 9, or to extend the duration of any warranties beyond the Warranty Period on behalf of Solasta Life.
  • 9.7 – Correction of defects during the Warranty Period, shall constitute complete fulfillment of all liabilities and responsibilities of Solasta Life to the Purchaser with respect to the Goods and shall constitute full satisfaction of all claims, whether based on contract, negligence and strict liability otherwise. In no event shall Solasta Life be liable. or in any way responsible, for any damages or defects in the Goods which were caused by repairs or attempted repairs performed by anyone other than Solasta Life or an authorised service provider.
  • 9.8 – This warranty does not apply to any appearance of the supplied Goods nor to any supplied Goods the exterior of which has been damaged or defaced, which has been subjected to misuse. abnormal service or handling, or which has been modified or altered in design or construction. In addition, the warranty coverage does not apply to defects caused by the supplied Goods being subjected to the following; unauthorized modification or connections, unauthorized opening or repair, repair by use of unauthorised parts, accident, force majeure, or other acts beyond the reasonable control of Solasta Life.
  • 9.9 – This warranty does not cover death or injury to persons resulting from any cause other than proven negligence of Solasta Life, its employees or representatives.
  • 9.10 – In order to enforce the rights under this warranty, the Purchaser must provide proof of purchase to Solasta Life. The proof of purchase must state the date of the purchase, provide a description of the Goods and the price paid for the Goods.
  • 9.11 – A claim made by a Purchaser should be made in writing to Solasta Life along with the proof of purchase. The costs of transportation of the Goods will be borne by the Purchaser. If the claim is valid Solasta Life will reimburse the Purchaser for the costs.


  • 10.1 – Solasta Life’s liability for breach of a condition or warranty implied by operation of the Competition and Consumer Act 2010 (Cth) is hereby limited to:
    • (a) – in the case of Goods, any one the following:
      i. the replacement of Goods or the supply of equivalent goods;
      ii. the repair of Goods;
      iii. the payment of the cost of replacing Goods or of acquiring equivalent goods;
      iv. the payment of the cost of having the goods repaired;
    • (b) – in the case of services
      i. the supplying of the services again; or
      ii. the payment of the cost of having the services supplied again.
  • 10.2 – Except as provided in these Terms, Solasta Life shall not be liable or in any way responsible for incidental or consequential, economic or property damage, except where Solasta Life is in breach of the guarantees provided to the Purchaser in accordance with Schedule Two of the Competition and Consumer Act 2010 (Cth), or applicable legislation from time to time provided always that nothing in this clause or elsewhere in these Term s shall adversely affect the rights of the Purchaser under relevant legislation.


No order shall be cancelled or deferred without the prior written consent of Solasta Life.


Goods may only be returned with the approval of and at the sole discretion of Solasta Life. Goods so returned will be subject to a re-stocking charge of 15% of their invoiced value.


These Terms are governed by and shall be construed in accordance with the laws of Queensland.


These Terms are governed by the Personal Property Securities Act 2009 (Cth) and Competition and Consumer Act 2010 (Cth) (“Acts”), as amended from time to time. Any capitalised words, used in these Terms. but not defined in these Terms will take on the meaning of such defined words in the Acts and if not defined in the Acts, then its ordinary meaning.


If any of these Terms are held by a Court of competent jurisdiction to be invalid or otherwise un enforceable, that provision will be severed from the Terms and the remainder of these Term s will continue to be effective and valid notwithstanding such severance.

Contact Us

Get in touch to ask any questions you have, or to inquire about purchasing any of our products.

Brisbane, Sunshine Coast & Gold Coast, Queensland

1300 921 108

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